Criminal History Records Investigation (CHRI)
Court-level criminal record searches can provide important background information as part of a comprehensive resident screening process.
POEknows provides court-level criminal record searches to identify reportable criminal history information associated with an applicant.
When used in accordance with applicable laws and established screening policies, criminal history information can provide an additional component of a comprehensive resident screening process.

Professional Criminal History Research
Criminal history screening is more than simply searching a name. Reliable court-level research, appropriate identification, and clear reporting are important parts of providing property professionals with useful screening information.
Applicant Research
POEknows conducts criminal history research using identifying information associated with the prospective resident to locate available court records relevant to the requested screening.
Court-Level Records
Court-level criminal record searches can identify reportable criminal history information associated with an applicant and provide another source of information for an established resident screening process.
Documented Results
POEknows provides documented screening results so property professionals have information they can review according to established screening criteria and applicable requirements.

Individualized Assessment
An Individualized Assessment provides a structured process for considering relevant circumstances surrounding criminal history information rather than relying solely on the existence of a record.
Factors may include the nature and circumstances of the offense, the amount of time that has passed, its relevance to legitimate screening considerations, and additional information provided by the applicant.
This additional review can provide property professionals with greater context when criminal history information is being considered as part of the resident screening process.
Criminal History as Part of Resident Screening
A Criminal History Records Investigation is one component of a broader resident screening process. POEknows can combine criminal history research with other available screening services to provide a more complete review of a prospective resident.
Credit Reports
Resident credit reports can provide insight into an applicant’s credit history, payment patterns, outstanding obligations, and other available financial information.
Rent Court Reports
Available landlord-tenant court records can provide additional insight into an applicant’s prior rental history.
Resident Screening
Combine available screening resources into a resident screening program designed around your property’s established criteria and business needs.
Consistency Matters
A well-designed resident screening process begins with established rental criteria and a consistent process describing how applicant information will be evaluated.
Property professionals should apply their screening criteria consistently and establish procedures for handling sensitive information obtained during the application process.
POEknows works with clients to provide screening solutions based on their properties, screening criteria, and business needs.
Resident Screening Best Practices
- Establish written screening criteria and policies.
- Apply established criteria consistently.
- Use professionally prepared screening reports.
- Handle applicant information appropriately and securely.
- Evaluate screening information according to applicable requirements.
- Document your screening process.
- Review and update screening policies as requirements change.
Responsible Use of Criminal History Information
The use of criminal history information in housing decisions can be subject to federal, state, and local requirements. Property professionals should consider applicable laws, established screening policies, and relevant circumstances when evaluating screening results.
Add Professional Criminal History Research to Your Screening Process
Talk with POEknows about Criminal History Records Investigations and the resident screening services available for your properties or communities.



