Volunteer Screening
Help protect your organization and the people you serve with comprehensive background screening for volunteers.
POEknows offers comprehensive volunteer screening solutions designed to help organizations make informed decisions about the individuals who represent and serve their communities.
Our services can be customized based on the responsibilities of each volunteer position and the specific needs of your organization.

Volunteer Screening Services
Volunteers can serve in positions of significant trust and responsibility. POEknows provides screening services that can be customized around the responsibilities of the volunteer position and the needs of your organization.
Court-Level Criminal History Records
POEknows provides court-level criminal record searches in jurisdictions across the country, helping organizations identify reportable criminal history information associated with a prospective volunteer.
Searching at the court level can provide detailed, source-based information to support a thorough volunteer screening process.
Individualized Assessment
An Individualized Assessment provides organizations with a structured process for considering relevant circumstances surrounding a prospective volunteer’s criminal history before making a placement decision.
The assessment can help evaluate factors such as the nature and circumstances of the offense, the time that has passed, its relevance to the volunteer position, and additional information provided by the individual.
Federal Criminal Records
Federal criminal record searches identify reportable cases prosecuted within the federal court system, which are generally not included in county or state criminal searches.
These searches can provide an additional layer of information when evaluating prospective volunteers for positions of trust or responsibility.
International Criminal Records
For prospective volunteers who have lived, worked, or studied outside the United States, international criminal record searches can provide available criminal history information from applicable foreign jurisdictions.
This service can help organizations conduct a more comprehensive review of individuals with an international background.
Sex Offender Registry Search
A sex offender registry search checks available registries for reportable information associated with a prospective volunteer.
This search can be an important component of a comprehensive screening program, particularly for organizations serving children, seniors, individuals with disabilities, or other vulnerable populations.
Education Verifications
Education verifications confirm credentials reported by a prospective volunteer, such as attendance, degrees, diplomas, or other educational achievements, when available.
This can be particularly valuable when specific education, training, or qualifications are important to the volunteer’s responsibilities.
Professional References
Professional reference interviews provide insight into a prospective volunteer’s experience, reliability, and professional characteristics from individuals familiar with their work.
These conversations can provide valuable context beyond the information included on an application.
Driving Records
Motor vehicle record searches provide available information about a prospective volunteer’s driving history, including license status and reportable violations or other driving-related records.
This screening can be especially important when the volunteer will be driving on behalf of the organization, transporting others, or operating an organizational vehicle.

Protect the People Who Depend on Your Organization
Volunteer organizations serve many different communities, and the responsibilities assigned to volunteers can vary significantly.
A volunteer may mentor a child, assist a senior, coach a youth team, transport participants, work at an event, enter private facilities, or have access to confidential information.
POEknows can help your organization identify screening services appropriate to those responsibilities and develop a program that can be applied consistently to your volunteers.
Screening Designed Around the Volunteer Role
Not every volunteer position has the same responsibilities. POEknows can customize screening based on the role being filled and the people, property, information, or vehicles the volunteer may encounter.
Youth & Community Programs
Organizations serving children, families, and community members can establish screening procedures for volunteers who interact directly with program participants.
Volunteer Drivers
When volunteers transport participants, operate an organizational vehicle, or drive on behalf of an organization, motor vehicle record screening can provide important driving-history information.
Positions of Trust
Volunteers with access to facilities, sensitive information, property, or vulnerable populations may benefit from a screening program tailored to their specific responsibilities.
Build a Consistent Volunteer-Screening Program
Effective screening is more than ordering an occasional background check. Organizations benefit from having an established process that identifies which volunteer positions require screening and which services are appropriate for each role.
POEknows can work with your organization to identify the screening services appropriate to different volunteer responsibilities and create a program that can be applied consistently.
Our team can combine available screening services into a program customized to your organization’s specific needs.
Volunteer Screening May Include:
- Court-level criminal history records
- Individualized assessment
- Federal criminal records
- International criminal records
- Sex offender registry searches
- Education verifications
- Professional references
- Driving records
Getting Started Is Easy
Our team can help establish your organization’s account and get your volunteer-screening program underway.
Contact POEknows
Call 1-800-869-3200 or contact our team to discuss your organization, volunteer roles, and screening needs.
Build Your Screening Program
We’ll work with you to identify the screening services appropriate for the responsibilities of your organization’s volunteer positions.
Begin Screening
Use the secure client system to submit and manage screening requests for your organization’s volunteers.
Protect Your Mission and the People You Serve
Talk with POEknows about creating a volunteer-screening program designed around your organization and the responsibilities entrusted to your volunteers.



